Can I claim for portable items online?

You can claim for portable items online by following these steps:

  1. Sign in to your Member Hub.
  2. Click on Insurance in the Menu.

  1. You'll then access the Online Insurance Portal. Click Start in the Submit my Claim Online card.

  1. You'll then be directed to Claims Online where you can start to submit your claim
  1. Enter the incident date and time of the incident.
  2. Choose Home Insurance

  1. You will now see the list of all of your insured properties displayed. If you have portable items cover on any of your insured properties, you will see the option to select 'Claim for Portable items'.
  2. Select Claim for Portable items

  1. Select the type of incident your portable items were involved in and click on START to start your portable items claim.

Note: If you have any proof of ownership documents or receipts, you will be able to attach them to your online claim.

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