When signing up, this message is displayed - "The details provided don’t match what we have in our system. Please check your details and try again”
We've tried to verify your identity against our records using the information you provided - email address, last name and member number - and one of these has not matched what we have for you on file.
If subsequent attempts are not successful and you continue to see this message, please contact our call centre on 13 27 22 to update or confirm your details on record.
