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Manage my Insurance

Articles about managing your RACT Insurance policies online.

RACT Admin Ben Johnston
13 articles by 2 authors

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ How do I update my payment details?

If you pay your policy in instalments, you can easily update your credit card/debit card or bank account online. Just follow the steps below. Sign in to your RACT account online. . Click on your insu…

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Where can I find my RACT member number?

If you’ve forgotten your RACT member number, there are a few ways you can find it. The easiest way is to check your RACT member card by selecting “Membership” from the navigation menu. Here are a few…

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ How do I update my contact details for my Insurance policy?

To update your contact details online, just follow the steps below. Sign in to your account. . Click “ Account ” from the navigation menu. . Edit your phone number, email, postal and residential addr…

Can I get an insurance quote online?

You can get an insurance quote through our Online Quoting tool. You can also give us a call on 13 27 22 Click here for more information.

Why can't I see my Insurance policy online?

The reasons for not seeing your insurance policy online are: It’s no longer current or not supported (this includes cancelled and quoted policies).. You’re not listed as the policy holder.. If you th…

Where can I get the details of my last renewal?

Whenever we offer to renew your policy, we’ll send you a renewal notice. You should receive this at least 14 days before your policy expires. If you need a copy, you can request one online by followi…

Where can I find my insurance policy documents?

You can find your insurance policy documents by following the steps below. Sign in to your online account.. Select your insurance policy under “ My products ”.. Scroll down to the “ Document centre ”…

How can I start receiving documents by email?

To receive your RACT Insurance documents by email, just follow these simple steps. Sign in with your RACT account. . Click “ Account ” from the navigation menu. . Scroll down to “ Document delivery p…

Can I pay for my renewal online?

We’ve made it easy to pay for your renewal online. You can head to our Pay a Bill page or sign in to your online account and select “Make a payment” from the navigation menu. If you can’t find your B…

How can I access information about my Insurance policy online?

To view information about your insurance policy, follow these easy steps. Sign in to your online account. . Select your insurance policy under “ My products ”.. From here, you can view your payment m…

Where can I find my BPAY reference number?

Your BPAY reference number can be found on the front page of the invoices we send you. If you don’t have an invoice handy, you can find your BPAY reference number online. Just follow these steps. Sig…

Can I update my insurance policy online?

You can update your contact details and payment method by signing in to your online account. For all other changes to your insurance policy, you’ll need to give us a call on 13 27 22.

How do I start an insurance quote online?

You can use our Online Quoting tool by following these easy steps: Click on ' Get a quote for Insurance ' on the Homepage. Select your current life stage. Choose the product you want a quote for and…

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