How do I change where I receive my one-time passcode?

We use one-time passcodes to keep your account safe. When you sign in, you can choose whether we send these to your email or phone. Here’s how.

1. Sign in to your online account.
2. Select “Mobile” or “Email”, then click “Send”.
3. When you receive your one-time passcode, enter it into the box and click “Verify code”.

Please note: You can add your mobile number or email address by selecting “Account” from the navigation menu at any time.

If you’re having any trouble, please give us a call on 13 27 22.