Can I see the details of my submitted claims online?

Updated 1 month ago by Divya Emrith

After your motor or home claim has been submitted, you are able to view your claim summary by following through these simple steps:

  1. Sign in to Member Hub
  2. Click on Insurance in the menu
  3. Click VIEW on the View my claim card
  4. On the Claim Status page, you will be able to see a list of all your open claims. Use the Policy Selector to toggle between opened claims your different policies.
  5. If you click VIEW CLAIM on the claim card, you will be able to open that specific claim and see your claim summary.
  1. After clicking VIEW CLAIM, you will be able to view the claim summary of your open claim

Do you need to find out more about your claim status?

If you want to find out more about the status of your claim, or claim updates for any other RACT Insurance products, you can give us a call on 13 27 22 between Monday to Friday 8am - 5.30pm.

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