My digital card is having trouble being scanned at United service stations.

The United point-of-sale scanners should easily pick up and successfully scan your digital member card barcode from your device. If the in-store barcode scanners are having trouble reading your digitโ€ฆ

RACT Admin
Updated by RACT Admin

The United point-of-sale scanners should easily pick up and successfully scan your digital member card barcode from your device.

If the in-store barcode scanners are having trouble reading your digital member card, try the following suggestions:

  • Increase your device's screen brightness to 100%
  • Lay your device on the counter so it remains still while scanning

If you're unable to successfully scan your digital card in-store, please let us know via the Fuel Saver feedback form, so we can follow this up.

How did we do?

Can I use my digital card at unmanned United service stations?

How do I add my digital card to the RACT Fuel Saver app?

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